Shantanu Garg

About Shantanu Garg

I bring with me over 18 years of experience in fashion and lifestyle retail operations, having led numerous Lifestyle Stores (LFS) and Exclusive Brand Outlets (EBOs) with a focus on delivering excellence in customer service, process execution, visual merchandising (VM), marketing, and sales. Throughout my career, I have remained committed to driving SMART goals with an entrepreneurial spirit, always guided by integrity and a passion for sustainable business practices.My key KRA\'s are Driving Profitability, Business Financials, Stakeholder management, Coordination cross functional teams, Competition mapping My approach to leadership emphasizes the development of people and processes, ensuring that each team member not only meets but exceeds their potential. I take pride in the fact that several team members under my mentorship have successfully transitioned into mid-level management roles, a testament to our collective growth and success.In addition to my offline retail expertise, I have also honed my skills in online trade and Omni channel sales, navigating the dynamic B2B space with strategic planning and execution. This comprehensive approach has enabled me to contribute significantly to the expansion and profitability of our business while maintaining high standards of operational hygiene and productivity.My professional journey has been enriched by my tenure with esteemed organizations such as Pantaloons, Bestseller, and Reliance Retail, Under Armour, Melorra Jewels where I learned invaluable lessons in leadership, self-reliance, and visionary management.As we move forward, I am excited about the opportunities ahead and look forward to collaborating with each of you to achieve our collective goals. Together, I am confident that we can continue to innovate, grow, and lead with distinction in the competitive landscape of fashion and lifestyle retail.Thank you for your dedication and commitment. Here\'s to a successful journey ahead!

Experience

1. Genius Admin

   Apple

   Sep 2025 — Present · New Delhi, IN

   Repair room operations management,customer service, large team management, team development, mentoring & coaching team

Education

• Boys'​ High School & College

  ISC

• Allahabad University

  Bachelor of Commerce - BCom, Business/Commerce, General

• MITSOM | MIT School of Management

  MBA, Marketing

  2005 — 2007