Shantanu Chauhan
Senior Consultant @Ernst & Young Global Consulting Services
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WORK HISTORY
Senior Consultant @Ernst & Young Global Consulting Services
Gurugram, IN
Currently working as Business Consultant to analyze and document the healthcare business challenges of a leading HMO based out of Philippines acquired by the largest insurance group of APAC in Feb 2023. Achieved below project goals in last two years:• Conducted business process analysis and value stream mapping for multiple business functions to identify optimization opportunities through technology and process changes• Assessed current state IT ecosystem and documented data flow diagrams• Led completion of Business Impact Analysis, Continuity Plan and Disaster Recovery Plan• Developed major incident management plan• Submitted strategic plan addressing EOSL risk remediation• Analyzed company\'s existing data architecture for alignment with FHIM and Salesforce models• Assisted vendor selection through extensive product assessments and comparative analysis• Documented Claims department\'s business requirements, developing user stories and conducting gap analysis.• Performed costing and pricing financial analyses to compare estimated costs and benefits associated with projects.
EDUCATION
Symbiosis Centre For Management and Human Resource Development
Master of Business Administration, Infrastructure management
Gujarat Technological University
BTech - Bachelor of Technology, Civil Engineering
ABOUT SHANTANU CHAUHAN
As a Healthcare Consultant & Business Analyst with over seven years of experience, I specialize in healthcare product strategy and M&A consulting, focusing on creating cost-effective, member-centric solutions. Recent contributions include supporting the integration of a unified claims management solution for an acquired HMO, which improved claims processing efficiency by 30%. Collaborating with cross-functional teams, I developed evaluation criteria that streamline product rationalization and strategic decision-making. At the intersection of healthcare and technology, I advance at claims optimization and regulatory compliance through innovative product features and scalable solutions. My mission is to empower organizations with preventive care and digital transformation strategies, driving sustainable growth and operational excellence in the evolving healthcare landscape.
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