Shantanu Chakraborty
Senior Manager @Unicommerce
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WORK HISTORY
Senior Manager @Unicommerce
Gurugram, IN
Shipway by Unicommerce - Control Tower and Operation Design• GM Impact: Improved Gross Margin Per Unit (GMPU) from ₹14 to ₹19.5 in 4 months through strategic seller rate card interventions.• Live Dashboards: Designed and maintained live sales and operations dashboards to drive real-time decision-making. • Revenue Increase Strategy: Developed and executed Seller Health cards and actionable reports for seller-based strategies to increase profitability and optimize cost structure.
EDUCATION
Shobhit University
Bachelor's degree
SKILLS
ABOUT SHANTANU CHAKRABORTY
Business & Operations Analyst | Cost Optimization | Dashboarding | Gross Margin Strategy I am a results-driven Business Analyst and Operations Leader with over 20 years of experience across India’s top e-commerce and logistics firms, including Shipway by Unicommerce, Meesho, Pickrr, Snapdeal, and Noon.com (UAE). My career has been built on turning operational complexity into data-driven clarity. I specialize in: Cost analysis, GM improvement & rate card strategy Live dashboarding using SQL, Power BI, Metabase, Google Data Studio 🧩 Process automation and courier/vendor performance insights Real-time reporting for faster decision-making in control tower and supply chain ops At Unicommerce, I led a cross-functional analytics team to increase Gross Margin Per Unit from ₹14 to ₹19.5 within four months. In earlier roles, I have delivered ₹37 reductions in Cost Per Delivered Shipment, automated over 20 dashboards, and helped scale courier networks from to pincodes. I bridge the gap between business needs and technical execution. Whether it’s P&L visibility, SLA breach alerts, or seller performance strategy—I bring the structure, insight, and tools to deliver measurable impact. Open to roles in business analysis, strategy, supply chain analytics, or cost performance optimization.
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