Shantal Jackson-Pascal
Executive Compliance Leader | Driving Strategic Compliance, Risk Management & Regulatory Integrity in Financial Services
- Role
- Director of Compliance at National Recovery Associates, Inc.
- Location
- Atlanta, GA, US
- LinkedIn followers
- 500 followers
About Shantal Jackson-Pascal
Results-Driven Compliance Executive with 15+ years of experience architecting and leading compliance operations across financial services and debt recovery industries. Expert in shaping regulatory strategy, aligning compliance frameworks with evolving industry standards, and driving enterprise-wide adherence to complex regulatory requirements. Recognized for advancing operational integrity, reducing risk, and forging productive relationships with regulatory bodies and senior stakeholders. Trusted advisor to executive teams, providing strategic guidance on compliance initiatives that safeguard reputation, optimize operations, and support organizational growth.Platforms in which I am familiar with includes Latitude, NMLS, CFPB Complaint Portal, Crystal Reporting, Provana IPACS/ICAPS, LiveVox HCI, Prodigal, Solutions by Text, MS Office suites, e’Oscar, Hub Spot CRM, CARMA and more.Regulations of familiarity are state and federal laws that regulates the debt collections industry such as, CCPA, CPRA, FDCPA, FCRA, TCPA, GLBA, UDAAP, SCRA, ECOA, REG E, F and P state regulations.
Experience
Director of Compliance
National Recovery Associates, Inc.
May 2025 — Present · Newark, NJ, US
As Director of Compliance, I lead the development, implementation, and oversight of the organization’s compliance program to ensure adherence to federal, state, and industry regulations. I oversee regulatory audits, risk assessments, policy development, and internal controls while partnering with executive leadership to mitigate risk and strengthen operational integrity.My role includes managing compliance initiatives such as SOC 2 readiness, overseeing internal and external audit coordination, maintaining regulatory reporting requirements, and fostering a culture of accountability and ethical business practices. I work cross-functionally to ensure procedures align with legal standards, client expectations, and organizational goals
Education
Jack Welch Management Institute
Master of Business Administration - MBA, Business Administration and Management, General
Miami Dade College
Bachelor of Business Administration - BBA
2006 — 2008
Strayer University
Bachelor of Business Administration - BBA, Business Administration and Management, General
2019 — 2021
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.