Shanon Dsilva

Support Worker @Leonard Cheshire

Pembury, GB

Implemented personalised care plans for 15+ clients and monitored progress resulting in a 20% increase in satisfaction.• Participated in weekly team meetings, contributing valuable perspectives that led to a 10% increase in overall team efficiency.• Effectively prioritised and organised tasks to meet clients\' diverse needs showcased self-initiative by independently addressing challenges, resulting in a 15% improvement in individual case resolution time.• Monitored and documented clients\' progress, behaviours, and any concerns to ensure their well- being safety which gave an overview of the person\'s habits and nature.• Pro-efficiently worked with college by implementing Teamwork skill and helping each other in time of need while being the most efficient and helpful.

University of Roehampton

(MSC) In Digital Marketing, Marketing