Shannon Whitley

Director of Account Management at MedeAnalytics

Role
Director, Account Management at MedeAnalytics
Location
Boulder, CO, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Shannon Whitley

Specialties: Proficient in Microsoft Office, SPSS, Salesforce, Sharepoint, Confluence

Experience

  1. Director, Account Management

    MedeAnalytics

    Jun 2021 — Present

    I work with several national and regional Tier 1 and Tier 2 Payer Clients. Using my knowledge of healthcare payer operations with a vision for how analytics can impact cost, utilization, revenue, network efficiency, quality and member health, I ensure my clients utilize our solutions fully to achieve their strategic goals. I help to oversee Payer Account Management operations and work to achieve revenue growth as well as overall customer satisfaction and success.

Education

  • University of Colorado Boulder

    Business Administration, Marketing and Entrepreneurship

    2007 — 2011

Skills

  • Program Management
  • Spss
  • Customer Service
  • Event Planning
  • Process Improvement
  • Public Speaking
  • Customer Relationship Management (Crm)
  • Crm
  • Salesforce.com
  • Time Management
  • Entrepreneurship
  • Outsourcing
  • Internet
  • Microsoft Office
  • Sales
  • Marketing
  • Leadership
  • Managed Care
  • Proficient in Microsoft Office
  • Business Analysis
  • Business Process Improvement
  • Limited Qnxt Knowledge
  • Social Media
  • Pharmasim
  • Internet Explorer
  • Management
  • Simmons

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Shannon Whitley — Director, Account Management at MedeAnalytics in Boulder, CO, US | Unifers