Shannon Steffes
- Role
- Site Operations Global Knowledge Management Specialist at Meta
- Location
- Albuquerque, NM, US
- LinkedIn followers
- 500 followers
About Shannon Steffes
Transformational KM Leader | AI and KM Innovator | Empowering people and organizations…
Experience
Site Operations Global Knowledge Management Specialist
Aug 2022 — Present
Developing the conditions for success of the Knowledge Management framework implemented across Site Operations. Drive continuous improvement of this framework in collaboration with key stakeholders and the KM team members. Develop the topic list and produce the structure of the content, promote sharing and enable content uptake and organizational learning strategy. Development of the organization\'s operational business processes, people, and systems. Strengthen the seamless exchange of knowledge across Site Operations and other organizations. Development and implementation of strategies, processes, and tooling for KM solutions as well as developing KPI\'s and team members within the framework.
Skills
- Knowledge Management
- Video
- Public Speaking
- Google Docs
- Content Management
- Sharepoint
- Social Networking
- Curriculum Development
- Photoshop
- Captivate
- Teacher Training
- Communities of Practice
- Adobe Creative Suite
- Organizational Development
- Organizational Learning
- Educational Technology
- Planning
- Data Analysis
- Instructional Design
- Instructional Technology
- Teaching
- Job Aids
- Learning Technology
- Learning Management
- Instructor-Led Training
- Google Apps
- Curriculum Design
- Camtasia
- E-Learning
- Web Design
- Program Evaluation
- Web 2.0
- Staff Development
- Microsoft Technologies
- Classroom Instruction
- Strategic Planning
- Adult Education
- Training Delivery
- K-12
- User Experience Testing
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