Shannon M. Silva

About Shannon M. Silva

Hospitality has been the foundation of my career for more than 25 years. During that time, I’ve had the opportunity to help restaurant and experiential hospitality brands grow through strong sales leadership, strategic partnerships, and proactive demand generation.Throughout my career I’ve built and led national sales organizations, supported the opening of more than 29 hospitality venues, and developed private dining and event programs that generate tens of millions in annual revenue. My focus has always been on creating scalable sales strategies while building strong, accountable teams that consistently deliver results.I’m particularly passionate about building high-performing sales cultures, mentoring emerging leaders, and creating structured sales organizations that allow teams to consistently exceed revenue targets.As a leader, I believe great sales organizations are built through clarity, accountability, and mentorship. I’m passionate about developing high-performing sales teams, creating structure and discipline around proactive outreach, and helping individuals grow into confident and successful leaders in their own right.Today I serve as Vice President of Sales for Gordon Ramsay Restaurants North America, where I oversee Private Dining & Events strategy across the U.S. estate. In this role I partner closely with global leadership across marketing, culinary, and operations to align commercial strategy and drive growth across multiple restaurant concepts.My work focuses on:• Building and leading high-performing hospitality sales teams• Developing proactive sales strategies that drive consistent revenue growth• Creating partnerships with planners, hotels, concierge networks, and destination organizations• Scaling private dining and group dining programs across multi-unit restaurant portfoliosHospitality is an industry built on relationships and experiences, and I’m passionate about the role thoughtful sales leadership plays in helping great restaurant brands grow.

Experience

1. Vice President of Sales

   Gordon Ramsay North America

   Sep 2024 — Present · US

   Lead national revenue strategy across the North American estate while collaborating with UK leadership on global commercial alignment.• Develop proactive revenue generation strategies through partnerships with planners, hotels, concierge networks, and destination marketing organizations• Collaborate with global marketing, culinary, and operations leadership to align commercial strategy across the restaurant estate• Launched direct booking platform to streamline catering and event sales for fast casual concepts• Delivered 12% year-over-year revenue growth across the private dining portfolio• Partner with UK leadership to align global sales strategy and performance reporting

Education

• San Diego State University

  Bachelor's degree, Multi/Interdisciplinary Studies

Skills

• Event Planning
• Coordinating Events
• Contract Negotiation
• Menu Development
• Social Media
• Location Intelligence
• Business Development
• Sales
• Restaurant Management
• Time Management
• Corporate Branding
• Food & Beverage
• Business-to-Business (B2b)
• Leadership
• Customer Service
• Strategic Planning
• Tourism
• Management
• Proposal Writing
• Events Coordination
• Corporate Events
• Account Management
• Communication
• Sales Management
• Social Networking
• Social Media Marketing
• Live Events
• Budgeting
• Hospitality
• Sponsorship Sales
• Entertainment
• Marketing
• Event Management
• Meeting Planning
• Hospitality Industry
• Trade Shows
• Restaurants
• Special Events
• Customer Satisfaction