Shannon Smith
Director, Public Sector - County Government @ CAI | MBA, CGCIO
- Role
- Director, Public Sector - County Government at CAI
- Location
- Bellevue, WA, US
- LinkedIn followers
- 500 followers
About Shannon Smith
Creative technologist grounded in strong operational processes and improvements to advance core business goals. Trusted business partner with strong analytical, problem solving, and technical skills with an emphasis on data-informed decisions and business relationship management. AI Expert featured in NACo Artificial Intelligence Leadership Academy. AI Exploratory Committee member, IT Advisory Board member, National Association of Counties. Certified in Cybersecurity Leadership @ Professional Development Academy, a GovExec company. Certified as a Neurodiversity Professional @ IBCCES.
Experience
Director, Public Sector - County Government
Aug 2024 — Present · Seattle, WA, US
Engagement and solution delivery lead for all County and regional agency work at CAI. Key developments include AI solutions for complex data problems; supported employment models for neurodiverse residents, cybersecurity assessments, deployments, and operations; and health and human services programming to address the resource gaps in many regions. Keynote speaker for Cybersecurity and AI in Local Government at local and national Public Sector events. • Oversight of service delivery across multiple clients. Responsible for ensuring that projects are executed on time/budget and deliver measurable results. Accountable for leadership strategy and operational expertise in evaluating service opportunities and managing complex IT initiatives in service management, portfolio and project management, application management, and cybersecurity and GRC oversight.
Education
University of South Carolina
BA, English Literature
UNC Kenan-Flagler Business School
MBA
Skills
- Software as a Service (Saas)
- Business Intelligence
- Cross-Functional Team Leadership
- Web Applications
- IT Solutions
- IT Transformation
- Six Sigma
- Partner Management
- Agile Methodologies
- Management
- Web Project Management
- Product Development
- Business Requirements
- Project Management
- IT Project Lifecycle
- Software Project Management
- Enterprise Software
- Strategic Partnerships
- Sdlc
- IT Project & Program Management
- IT Infrastructure Management
- Software Development Life Cycle (Sdlc)
- Process Improvement
- Agile Project Management
- Product Management
- Scrum
- Web Analytics
- Leadership
- Business Process Improvement
- Competitive Analysis
- Start-Ups
- Cloud Computing
- Saas
- Program Management
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