Shannon Smith
Sales Operations | Program Management | Process improvement | Partner Development | Driving Growth & Efficiency
- Role
- Sales Operations Manager at ePlus inc.
- Location
- Washington, DC, US
- LinkedIn followers
- 500 followers
About Shannon Smith
Dynamic Sales Operations leader with expertise in sales forecasting, financial data analysis, partner program management, and process optimization. Proven track record of driving revenue growth through accurate forecasting, actionable analytics, and streamlined sales processes. Skilled in cross-functional collaboration with Sales, Marketing, and Alliances to deliver measurable ROI and operational efficiency.Whether it’s optimizing a sales process, managing partner incentives, or launching data-driven marketing programs, I bring a balance of operational precision and strategic vision.CORE SKILLS & TECHNICAL EXPERTISE• Salesforce CRM — Administration, data integrity, process automation, and analytics• Data Analytics — KPI tracking, trend analysis, revenue modeling, and dashboard creation• Sales Process Optimization — Error reduction up to 30%, partner engagement improvement• Project Management — Agile certified, ahead-of-schedule and under-budget delivery• Regional Marketing & Demand Generation — Pipeline growth strategies, ROI measurement• Budget & ROI Management — Large-scale budget oversight, program performance analysis
Experience
Sales Operations Manager
Nov 2024 — Present · Herndon, VA, US
Skills
- Project Management
- Contract Management
- Management
- Process Improvement
- Budgets
- Vendor Management
- Program Management
- Facilities Management
- Project Planning
- Project Coordination
- Business Development
- Contract Negotiation
- Team Building
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