Shannon N. Wilson

Past President RBMA | Brings a unique Patient Focused perspective to the RCM, OPS and Team Management process | Healthcare Operations and Marketing Leader | AD of Pro Billing Radiology at Mass General Brigham

Role
Associate Director of Professional Billing Radiology and Radiation Oncology at Mass General Brigham
Location
San Francisco, CA, US
LinkedIn followers
500 followers
Healthcare & Human ServicesView LinkedIn profile

About Shannon N. Wilson

As an Associate Director of Professional Billing Radiology and Radiation Oncology at Mass General Brigham, I leverage my 20+ years of experience in healthcare operations to optimize billing processes, enhance client relationships, and improve patient experience. I have a proven track record of leading cross-functional teams, managing complex projects, and driving operational excellence in fast-paced environments.Over the past two years, I created and managed a multi department operations team consisting of, IT, Provider Enrollment, Revenue Cycle, Finance, and Physician Operations, to begin our remote Radiology workforce. We hired physicians in 10 states, deployed over 200 remote workstations and managed the intense Medicare enrollment and billing compliance process. All while working remotely and managing a team off 9 remote employees. I am passionate about creating value for patients, providers, and payers through innovative solutions and strategic partnerships. I hold certifications in leadership, trust, and growth mindset from LinkedIn, demonstrating my commitment to continuous learning and professional development. I am always eager to explore new opportunities that align with my values and goals, and I am open to relocation.

Experience

  1. Associate Director of Professional Billing Radiology and Radiation Oncology

    Mass General Brigham

    Jun 2021 — Present · Boston, MA, US

Education

  • Kansas State University

    BS, Marketing, Business

    1996 — 2000

Skills

  • Event Planning
  • Outlook
  • Hipaa
  • Public Speaking
  • Sales Management
  • Public Relations
  • Website Updating
  • Marketing Strategy
  • Sales
  • Electronic Medical Record (Emr)
  • Online Marketing
  • B2b Marketing
  • Social Media Marketing
  • Physician Relations
  • Lead Generation
  • Company Brochures
  • Account Management
  • Radiology
  • Customer Relations
  • Direct Marketing
  • Emr
  • Customer Satisfaction
  • Management
  • Team Building
  • SEO
  • Customer Service
  • Brand Awareness
  • Marketing Communications
  • Healthcare
  • Relationship Marketing
  • Strategic Planning
  • Social Media
  • Marketing
  • Selling
  • Leadership
  • Budgets

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