Shannon Munton
Customer Experience Executive | Financial Services | Client & Employee Experience | Business Process Outsourcing | Contact Centers | Change Management | FINRA Licenses | People Leader | Segmentation Leader
- Role
- SVP Service, Institutional Services at LPL Financial
- Location
- Charlotte, NC, US
- LinkedIn followers
- 500 followers
About Shannon Munton
Strategic operating and customer experience (CX) leader with a demonstrable history of…
Experience
SVP Service, Institutional Services
Jun 2024 — Present · Charlotte, NC, US
Education
The Wharton School
Securities Industry Institue, SII-SIFMA
Southern Illinois University, Carbondale
BS
Skills
- Series 24
- Cross-Functional Team Leadership
- Banking
- Analysis
- Business Analysis
- Process Improvement
- Business Strategy
- Vendor Management
- Operations Management
- Team Building
- Call Center
- Strategic Planning
- Program Management
- Series 63
- Financial Services
- Crm
- Business Process Improvement
- Trading
- Series 9 & 10
- Customer Satisfaction
- Customer Retention
- Series 7
- Team Leadership
- Customer Service
- Avaya
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