Shannon Pablo
Data Operations Senior @Dell Technologies
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WORK HISTORY
Data Operations Senior @Dell Technologies
Entails interfacing with departments utilizing Citrix, Active Directory and remote systems for users regarding system servicesAssist and initiate business related conference calls to review and upgrade projected progressionMaintain and analyze the overall Desert Regional Medical Center system services in Information ServicesResponsible for data analyzing, Backup server services, and data quality on back end interfaces for Cerner Tenet systemsCollaborates with Network Administrators and first level support for end users to ensure requirements are metManage escalations of services and applications infrastructure while adhering to end user resolutionAssist communications with vendors as well as assignment structure for departments needs
EDUCATION
University of California, Irvine Division of Continuing Education
Information Systems Security
DeVry University
Bachelor’s Degree, Telecommunications Networking Management
SKILLS
ABOUT SHANNON PABLO
Experienced Data Operations/ Security with a demonstrated history of working in the Information Technology and services industry. Skilled in Incident Management, Databases, Management, Software Documentation, Configuration Management, and Troubleshooting. Enforces policies and procedures by administering and monitoring profiles, reviews secure servers and investigates possible security exceptions operations professional with a Bachelor’s Degree focused on Network Communications Management from Devry University of Technology, and emphasis in Information Systems Security.
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