Shannon Morgan
Manager, Cox Business Access Management - Analytics and Audit at Cox Business
- Role
- Pyrotechnics Assistant - Independent Contractor at Pyro Spectaculars
- Location
- San Diego County, CA, US
- LinkedIn followers
- 500 followers
About Shannon Morgan
I bring functional project management, service delivery, revenue assurance, and systems analysis skills to every position allowing me to really dig into the guts of the operation. I have always enjoyed being a part of a growing and changing team - whether a start-up, like InterVu, or a new venture within an established organization, such as launching voice services with Time Warner Cable. I thrive in an environment where finding new and creative ways to support the company and its customers is part of daily life. I have extensive experience with analyzing and adapting tools - I am an experienced geek-to-English translator that enjoys helping people with the \"ah-ha!\" moment of finding an elegant solution.I am well versed in product life cycle management from cradle to grave and I am particularly fond of the fine tuning of processes and requirements as needs grow and change.
Experience
Pyrotechnics Assistant - Independent Contractor
Sep 2000 — Present · San Diego County, CA, US
Plan, Set-up, fire, and tear-down professional public display fireworks, Including SkyShow, Holiday Bowl, SeaWorld, 4th of July, Miramar Airshow• Mentor new helpers regarding safety, federal and state regulations, and practical skills needed for electric pin-board, PyroDigital, and hand-fire show techniques.
Education
California State University, Northridge
Certification, Assistive Technology Application Certification Program (ATACP)
2015 — 2015
Skills
- Uat Coordination
- Wireless
- Pri
- Business Analysis
- Scorecard
- Telephony
- Microsoft Office
- Sales
- Process Improvement
- Teamwork
- Management
- Voip
- Call Center
- Project Planning
- Networking
- Ethernet
- Leadership
- Cross-Functional Team Leadership
- Managed Services
- Software Documentation
- Provisioning
- Requirements Analysis
- Cloud Computing
- Organizational Development
- Broadband
- Troubleshooting
- Windows
- Telecommunications
- Metro Ethernet
- Account Management
- Change Management
- Contract Negotiation
- Vendor Management
- Customer Satisfaction
- Training
- New Business Development
- Strategic Planning
- Team Leadership
- Salesforce.com
- Negotiation
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