Shannon Larson

Solutions Engineer @ESG

Norwell, MA, US

Partner with clients in the energy industry to ensure their business needs are met across the US-Monitor and oversee various/changing deregulated markets-Advise and provide fitting solutions to clients for their personal business needs -Conduct certification & integration testing to ensure business transactions are met & up to date with market standards -Collaborate with ESG\'s internal Engineering/Development, Quality Assurance, Production and Billing teams to ensure the most successful solutions are obtained for clients-Utilize various data formats (ex. EDI, CMP, XML, ABP), also ESG\'s internal data format knowns as CTG-Utilize various researching tools and databases (CTG database, Testing & Certification testing, Business Rule Matrix, Implementation Guidelines)-Utilize various Data Dictionaries to ensure qualified transaction correspondence between various markets-Lead and coordinate, weekly, bi-weekly, and monthly meetings with energy clients to go over requests, updates and production plans and timelines

Merrimack College

Bachelor’s Degree, Psychology & Communication Studies