Shannon Lee Gilstad
Community Development & Engagement Leader | Driving Impactful Programs & Building Strategic Partnerships
- Role
- Senior Trainer, Immigrant Affairs Training Group at Nyc Human Resources Administration
- Location
- Bronx, NY, US
- LinkedIn followers
- 500 followers
About Shannon Lee Gilstad
Shannon Lee Gilstad brings over 18 years of experience in community development across…
Experience
Senior Trainer, Immigrant Affairs Training Group
Nyc Human Resources Administration
Feb 2024 — Present · New York, NY, US
Led training initiatives for over 240 new hires and 900 incumbent employees, ensuring comprehensive understanding and application of agency policies and systems.• Coordinated agency-wide Non-Citizen Eligibility training (virtual and in-person), ensuring alignment with agency needs and priorities.• Co-developed and prepared comprehensive curriculum for Non-Citizen Cash Assistance and SNAP Eligibility training, including lesson plans, trainer\'s guides, and instructional materials tailored for adult learners.• Designed and prepared training materials, presentations, and graphic information by analyzing operations, workflow patterns, and policies to streamline processes and maximize efficiency.• Directed the development of ongoing training programs to familiarize new staff with critical systems and updated eligibility procedures.• Conducted engaging training sessions utilizing diverse methods (presentations, activities, role play, audio-visual aids, post-tests) to achieve objectives and enhance employee competence.• Contributed to the planning, development, implementation, evaluation, and refinement of staff development curriculum.
Skills
- Workforce Development
- Community Outreach
- Community Development
- Community Partnerships
- Nonprofits
- Digital Photography
- Constant Contact
- Crisis Intervention
- Direct Mail Fundraising
- Google Analytics
- Editing
- Digital Copywriting
- Social Justice
- Social Services
- Google Adwords
- Online Communities
- Travel Photography
- Cross-Functional Team Leadership
- Fundraising
- Travel
- Digital Media
- City Government
- Self Driven
- Workshop Facilitation
- Digital Marketing
- #Givingtuesday
- Career Counseling
- Social Media Outreach
- Leadership
- Grant Writing
- Advocacy
- Nonprofit Organizations
- Social Media
- Digital Strategy
- Career Advising
- E-Newsletter Design
- Photography
- Community Organizing
- Blogging
- Program Development
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