Shannon Jones-Feraud
Senior Ux Writer @American Express
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WORK HISTORY
Senior Ux Writer @American Express
UX writing and content design for Financial Insights Tools.Contract to hire.
EDUCATION
Florida State University
Bachelor of Science, Geography and Creative Writing
Everglades High School
High School Diploma
SKILLS
ABOUT SHANNON JONES-FERAUD
I sweat the small stuff so users don\'t have to, from ensuring terminology is consistent to clarifying in-product messaging.My passion for language, clear communication, helping others, solving problems, and cross-functional collaboration has formed the foundation for all of my professional endeavors.See some of my work samples and projects on Content design, UX writing, style guides, voice and tone guidelines, terminology, naming, microcopy, UI content, design systems, content audits, user flows, onboarding flows, accessibility, localization, content testing, information architecture, teamwork, collaboration, communication
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