Shannon Hatten
Scaling Provider Operations Through Exceptional Support, Process Optimization & Clear Communication | NC Notary Public ✍🏽
- Role
- Tm Account Lead at TailorMed
- Location
- Charlotte, NC, US
- LinkedIn followers
- 500 followers
About Shannon Hatten
Earning my Master’s degree in Psychology strengthened my ability to analyze complex situations and make sound, informed decisions in both workplace and everyday environments.With extensive experience as a Patient Access Consultant and Reimbursement Training Manager, I have developed strong team-building, leadership, and individual development strategies. I excel at building meaningful relationships with customers, stakeholders, and client teams while serving as a primary point of contact.My background in the pharmaceutical industry has allowed me to work with diverse client populations and support individuals from all walks of life. I’ve had the privilege of providing therapy services to patients across the United States, connecting them with verified resources that support improved health outcomes and overall quality of life.As a team manager, I have led, guided, and created efficient workflow processes that drive team success. My focus has always been to contribute to organizational growth through effective communication, collaboration, and a commitment to supporting each team member’s professional development.
Experience
Tm Account Lead
Oct 2025 — Present · US
Education
Ashford University
Bachelor of Arts - BA, Psychology
2010 — 2013
Ashford University
Masters of Arts, MA, PSYCHOLOGY
Brookstone College-Charlotte
Medical Assistant, Medical Office Assistant/Specialist
2007 — 2009
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