Shannon Groom
Ux Strategist @Edward Jones
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WORK HISTORY
Ux Strategist @Edward Jones
As a leader in UX, I drive the experience strategy for the Practice Management portfolio while collaborating with cross-functional product teams across 8 other portfolios and directly influence the branch experience of Advisors.Top accomplishment- Proactively identified the top 10 opportunities for optimizing 3 key branch office workflows, securing buy-in from the Head of U.S. Business Operations and the Head of Experience to fund product development for streamlined solutions. These initiatives are projected to drive a 40% increase in workflow efficiency and significantly enhance the overall user experience.
EDUCATION
The University of Tulsa
B.A., Communication, Minors: Marketing, Art
SKILLS
ABOUT SHANNON GROOM
I\'m Shannon, a UX Strategist and Principal-level Product Designer with 11+ years shaping…
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