Shannon J. Greybar Milliken
Senior Employee Relations Leader I Former VP I HR Strategy & Workplace Investigations I Driving Culture through Care & Compliance
- Role
- Senior HR Investigator - Employee Relations at Amazon
- Location
- Cleveland, OH, US
- LinkedIn followers
- 500 followers
About Shannon J. Greybar Milliken
Shannon is a senior employee relations leader with a strong track record of leading…
Experience
Senior HR Investigator - Employee Relations
Jan 2022 — Present · Cleveland, OH, US
Leads complex workplace investigations across North America and multiple business lines within Amazon Worldwide Operations, with over 300 high-risk cases completed, 100% audit compliance, and 95% resolved within 10 days.Recognized as a top-performing investigator for multiple years. Advises senior leaders on sensitive ER issues, pilots AI-driven tools to improve quality and efficiency, and supports crisis response efforts.Mentors new investigators, creates team-wide communications, and contributes to audit automation and stakeholder feedback through a cross-functional quality assurance initiatives.
Education
Indiana State University
M.S.
DePaul University
Ed.D.
DePauw University
B.A.
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