Shannon Keller
Sales Infrastructure Analyst
- Role
- Change and Communications Associate at KPMG US
- Location
- New York, NY, US
- LinkedIn followers
- 500 followers
About Shannon Keller
As a dynamic, enthusiastic, and results-driven professional, I bring a diverse skill set across multiple domains, including; project management, change management, recruiting, business process analysis, and Salesforce business analysis. With experience in both technical and people-focused roles, I thrive on bridging gaps between business needs and technical solutions, ensuring seamless process optimization and successful project execution.I am passionate about helping people save time and focus on what truly matters to them. By streamlining processes, improving workflows, and implementing smart solutions, I help individuals and teams regain valuable time to do the things they value most.While my roles have varied, this goal has stood unwavering. Some of my background to meet these includes:• Project Management: Leading cross-functional teams to deliver projects on time while maintaining high standards of communication and stakeholder engagement• Salesforce Business Analysis: Driving system improvements and user adoption by analyzing business requirements and translating them into efficient Salesforce solutions• Change Management: Designing and implementing change strategies to ensure smooth transitions during organizational shifts and technology implementations• Recruiting: Supporting campus recruiting efforts and talent acquisition by managing candidate relationships and coordinating logistics• Business Process Analysis: Identifying opportunities for process optimization, enhancing operational efficiency, and improving workflow systemsI look forward to connecting to explore how we create positive change together!
Experience
Change and Communications Associate
Oct 2024 — Present
Support the change process by owning change impact assessment, developing change strategies, and facilitating the implementation of new processes, systems, and tools across departments• Create and execute communication plans, producing engaging content (emails, newsletters, presentations) tailored to diverse audiences to ensure clarity and effective messaging during organizational changes• Coordinate and deliver training sessions, developed user guides, and gathered feedback to support employee adoption, while tracking progress and reporting outcomes to leadership for continuous improvement
Education
University of Delaware
Bachelor of Science - BS, Business Management
2018 — 2022
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