Shannon Mo
- Role
- COO & Co-founder at Smileml
- Location
- Detroit, MI, US
- LinkedIn followers
- 500 followers
About Shannon Mo
SmileML is creating better experiences and safer communities by turning video into…
Experience
COO & Co-founder
Jan 2018 — Present
smileML is creating better experiences and safer communities by turning video into actionable intelligence for a variety of applications. smileML\'s sales analytics tool, Optic (formerly SaleSpot), uses emotion recognition during sales video calls to analyze engagement, identify winning strategies, and inform management of how individuals are performing.
Education
Indiana State University
Bachelor of Science (B.S.), Summa Cum Laude, Honors Program, Operations and Supply Chain Management, French Minor
2013 — 2017
Université Grenoble Alpes
French Language and Literature
2015 — 2015
Skills
- 5s
- Process Improvement Projects
- Market Research
- Statistical Modeling
- Analytics
- Microsoft Excel
- Critical Thinking
- Transact-Sql (T-Sql)
- 5 Why
- Pl/Sql
- Time Management
- Redprairie Jda
- Cpg
- Statistical Process Control (Spc)
- Transportation Modeling
- Team Problem Solving
- Six Sigma
- Event Planning
- Customer Service
- Network Flow Modeling
- Dmaic
- Qualtrics
- Microsoft Word
- Interpreting Data
- Oracle Database
- Microsoft Sql Server
- Process Auditing
- Leadership
- Powerpoint
- Microsoft Outlook
- Linear Programming
- Gage R&R
- Bayesian Statistics
- Compliance Management
- Tableau
- Project Management
- Standards Compliance
- Data Analysis
- Business Analytics
- Data-Driven Decision Making
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