Shannon Wright

About Shannon Wright

Global Sales Operations and Customer Service Team LeaderProvides rigid flexibility in operations, promotes structure with the ability to flex and is highly adept at getting the right product to the right place at the right time so that customer service is seen as an asset in each organization. Seasoned team developer and decisive leader who fosters critical thinking and ownership. Committed to continuous improvement and has exhibited success in logistics carrier management and negotiations. Customer Service and FulfillmentTeam DevelopmentInclusive Leadership Distribution Center/Plant Coordination Inbound/Outbound Operations Management Global Import/Export Customs Compliance Change ManagementCost Center ManagementERP SME/Business Core Team Member (Microsoft Dynamics AX, SAP, Oracle, PeopleSoft)

Experience

1. Director of Sales Operations

   Malarkey Roofing Products

   Jan 2025 — Present · Portland, OR, US

Education

• CCAF, Maxwell AFB, GA

  Associate of Arts and Sciences (AAS), Communications Applications Technology

• Regents College, Albany, NY

  Bachelor of Science (BS), Latin American Studies

  2000

Skills

• Supply Chain Management
• Supply Chain
• Logistics
• Operations Management
• Management
• Process Improvement
• Leadership
• Analysis
• Continuous Improvement
• Transportation
• Forecasting
• Logistics Management
• Negotiation
• Cross-Functional Team Leadership
• Program Management
• Budgets
• Customer Service
• Order Fulfillment
• Contract Negotiation
• Cost Center Management
• Standards Development
• Team Building
• Team Leadership
• Pricing
• Shipping
• Project Management
• Strategic Planning
• Change Management
• Manufacturing
• 3pl
• Transportation Management
• Fulfillment
• Import/Export Compliance and Ops
• Team Development
• Customs Regulations
• Freight
• Ocean
• Value Stream Mapping
• Ltl
• Sap