Shannon Volk
Business Analyst
- Role
- Business Analyst at Percepta
- Location
- Melbourne, FL, US
- LinkedIn followers
- 500 followers
About Shannon Volk
Highly skilled professional with extensive experience in a broad range of aerospace and…
Experience
Business Analyst
Nov 2021 — Present · US
Design and develop reports for the following programs: MPH, BNP, FCSD E-Commerce, PAC, WAT, WSG, REACT IC, AXZ and VP-Communicates data/information/reports clearly to business partners-Strong experience/knowledge of Excel: Data Mining, V-Lookup, Pivot Tables, Formulas, etc-Build Monthly Scorecard at Agent, Team Lead level-Build daily MTD reports for selected BAC programs-Build Weekly, Monthly, and Quarterly Business Partner Report-Review reporting needs and make recommendations on changes and improvements to new and existing reports-Work with Reporting at all levels within Percepta, and any outside vendors to enhance reports as required-Validate reporting accuracy results-Analyze and interpret reports to identify performance gaps and communicate to Percepta Management.
Education
National American University
Associate of Applied Science, Business Administration
2006 — 2009
National American University
Bachelors of Science, Business Administration, Marketing
2007 — 2011
National American University
Masters Degree, MBA
Skills
- Campusvue
- Microsoft Word
- Resume Writing
- Student Financial Aid
- Team Leadership
- Human Resources
- Career Counseling
- Powerpoint
- Microsoft Excel
- Leadership
- Policy
- Team Building
- Management
- Retaining Customers
- Interviews
- Leadership Development
- Teaching
- Time Management
- Communication
- System Administration
- Social Networking
- Adult Education
- Event Planning
- Customer Service
- Call Centers
- Research
- Microsoft Office
- Campus
- Employee Relations
- Cross-Functional Team Leadership
- Fundraising
- Troubleshooting
- Project Management
- Access
- Recruiting
- Staff Development
- Budgets
- Training
- Databases
- Software Documentation
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