Shannon Tremblay
Customer Care Manager @Iron Mountain
Saint John, NB, CA
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Aug 2019 — Present
Customer Care Manager @Iron Mountain
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EDUCATION
1991 — 1994
Saint John High School
High School
SKILLS
Contact CentersCommunication with ProfessionalismSalesManagementTeam BuildingOperations ManagementTeam LeadershipHarassment in the WorkplacePreparing Others to SucceedCustomer RetentionCustomer ServiceWorking Through ConfilctPerformance ManagementCrmCoaching SuccessBuiding Employee RelationshipsCoaching for ImprovementBusiness Process ImprovementHuman Resouces FundamentalsInterviewing SkillsCall CentersCreating a Tcs CultureTrainingCustomer Relationship Management (Crm)Process ImprovementAccount ManagementChange ManagementErl Training 1 and 2Leading ChangeEssentials of LeadershipSupervisory SkillsRapid Decision MakingLeadershipPayroll
ABOUT SHANNON TREMBLAY
Monitor the control of the Customer Response functions, to include: order entry, customer…
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