Shannon Thompson
Director of Operations @Keller Williams Realty Atlantic Partners
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WORK HISTORY
Director of Operations @Keller Williams Realty Atlantic Partners
Atlantic Beach, FL, US
Provided comprehensive transaction support, preparing contracts, managing timelines, and facilitating clear communication among agents, clients, lenders, and vendors to ensure smooth closings-Delivered outstanding customer service by promptly responding to client inquiries, scheduling showings and meetings, and maintaining professional communication throughout each transaction-Led marketing initiatives by creating effective ads, team-branded marketing materials, and engaging newsletters to promote listings and generate leads-Coordinated professional photography, staging, and listing preparation to maximize property exposure and attract qualified buyers-Organized client events, open houses, and team functions, handling logistics to enhance client relationships and strengthen the team’s presence in the market-Tackled a wide variety of tasks as needed to keep transactions moving forward, demonstrating flexibility, problem-solving abilities, and dedication to team success.
EDUCATION
Florida State University
Bachelor's degree, Psychology
ABOUT SHANNON THOMPSON
I’m an experienced Real Estate Operations Manager with a unique background transitioning from commercial to residential real estate. I began my career specializing in commercial leasing, where I honed my negotiation and relationship-building skills by working closely with landlords, property managers, tenants, owners, and agents to secure quality leases and manage complex deals.Building on that foundation, I shifted into residential real estate operations, where I now partner with agents, sellers, buyers, and vendors to ensure smooth transactions and exceptional client experiences. In this role, I manage everything from preparing contracts and coordinating timelines to organizing professional marketing materials and planning events that strengthen client relationships.Throughout my career, I’ve developed a reputation for proactive communication, meticulous attention to detail, and the ability to adapt quickly to the needs of each deal. Whether I’m negotiating lease terms or coordinating a residential sale, I’m dedicated to providing top-tier service and keeping every transaction on track.Let’s connect—I’m always open to sharing insights and exploring opportunities in both commercial and residential real estate operations!
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