Shannon Sugalski
COO, Grade Potential Tutoring | Transformation Leadership | Startups & Scaleups
- Role
- Chief Operating Officer at Grade Potential Tutoring
- Location
- Attleboro, MA, US
- LinkedIn followers
- 500 followers
About Shannon Sugalski
Client Experience & Operations executive who thrives on solving complex challenges and driving value across Fortune Enterprise clients & cross-functional internal teams. My golden thread includes creating cohesion at the intersection of business, technology, and operations internally & externally; unraveling thorny challenges, simplifying, and driving sustainable outcomes through building mature governance, delivery playbooks, and cross-functional alignment.Holding a Master of Science in Organizational Leadership, Six Sigma Black Belt & DDI Master Facilitator certifications, I specialize in Enterprise program management & client success, SaaS implementations, process optimization, and organizational change management. I empower organizations and individuals to achieve their revenue & retention goals, while fostering a culture of innovation, learning, excellence, and inclusivity.
Experience
Chief Operating Officer
Jun 2025 — Present
Education
Suffolk University
Psychology
Nichols College
Master of Science, Organizational Leadership, Organizational Development
Curry College
Bachelor of Arts - BA, Psychology
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