Shannon Oshea
Director of Supportive Care @Advantage Health Systems
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WORK HISTORY
Director of Supportive Care @Advantage Health Systems
San Diego, CA, US
Leading a team of social workers, spiritual counselors, music therapists, bereavement counselors, and volunteers to provide care to hospice patients. Recruitment, training, retention, field work, compliance, documentation, referral systems, support groups, counseling, team building, supervision, marketing efforts, event organizing, culture development, on-boarding, off-boarding, conflict resolution, emergency preparation planning, staff & account training, explanation of benefits and hospice consent signing.Administrator On Call: managing after hours needs of all patients, families, and staff Programs developed: Volunteer, Bereavement, and Music Therapy Programs, newsletter, employee appreciation tool, We Honor Veterans program, Grief and Loss & caregiver support groups, Memory Bear program, Easterseals Volunteer program, Pet Therapy program, Emergency Preparedness Planning Project Manager, COVID-19, county wide annual drills, natural disaster drillsInitiated virtual support groups, telehealth platforms and trainings, restructured protocols, procedure and teams approach to meet patient needs, podcast for staff morale building and other retention mechanisms during pandemic
EDUCATION
Sam Houston State University
M.A. Music Therapy Equivalency
Texas State University
Bachelor's Degree
ABOUT SHANNON OSHEA
Director of Supportive Care
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