Shannon Murphy
Customer Success, Onboarding, & Training Expert for Tech Start-Ups to S&P 500 companies
- Role
- Senior Customer Success Manager at Placer.ai
- Location
- San Diego, CA, US
- LinkedIn followers
- 500 followers
About Shannon Murphy
I am a Gallup-certified manager with extensive experience at an S&P 500 company. I have experience leading a team of customer success and account managers working with the world’s largest tech companies, real estate companies, and financial institutions. My key areas of strength are my communication and collaboration skills, building out both internal and external training and development materials.
Experience
Senior Customer Success Manager
Feb 2024 — Present
Education
Bergen Community College
Associate of Arts (A.A.), Liberal Arts and Sciences, General Studies and Humanities
SUNY New Paltz
Bachelor of Arts (B.A.), International Relations and Affairs
Skills
- Youth Development
- Social Networking
- Powerpoint
- Microsoft Excel
- Organization
- Creative Writing
- R&D
- Social Media
- Microsoft Office
- Spss
- Customer Service
- Public Speaking
- Writing
- Telephone Skills
- Interviews
- Government
- Computer Proficiency
- Economic Development
- Event Planning
- Leadership
- Time Management
- Internet
- Politics
- Spanish
- Problem Solving
- Editing
- Microsoft Word
- Administrative Assistants
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