Shannon Maley
Director, Project Management & Operations @Wisdom For Life
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WORK HISTORY
Director, Project Management & Operations @Wisdom For Life
I joined the online events company to spearhead a complete transformation, driving operational excellence and boosting results. I led a comprehensive overhaul across multiple departments, optimizing IT, operations, email marketing, affiliate management, graphic design, project management, and customer service. My efforts resulted in the successful delivery of multiple high-profile events, including the AI & Your Life and Mental Health & Well-Being Global Summit. I fostered a culture of innovation, talent growth, and accountability, effectively overseeing a team of over 20 direct reports and managing a budget exceeding $2 million. My leadership and strategic direction were instrumental in elevating the company’s performance and achieving its objectives.• Achieved a 50% reduction in affiliate payment processing times and slashed payout fees by 75% through strategic process optimizations, particularly for global affiliates with high transaction costs.• Integrated AI technologies across various business functions, accelerating time-to-market and optimizing workforce utilization, including automating payroll, enhancing content creation, and improving website testing.• Transformed website development, technical processes, and speaker management for online summits, leveraging automation and continuous improvements to enhance results.• Facilitated seamless communication globally across diverse time zones, leveraging tools like Google Suite and Slack to enhance collaboration and productivity.
EDUCATION
California State University-Fullerton
Bachelor's Degree
Richmond, The American International University in London
Master's Degree
ABOUT SHANNON MALEY
I am an accomplished, engaging, and innovative PMO leader and executive operations driver with extensive experience in delivering comprehensive strategies that enhance business outcomes, boost efficiencies, and ensure seamless project execution to achieve strategic objectives while consistently exceeding customer expectations. My track record as a strategic visionary includes a demonstrated ability to transform department culture and significantly elevate employee engagement by fostering professional development for team members and championing cross-functional collaboration. As a driven and passionate leader with an entrepreneurial mindset, I consistently deliver more than expected, thriving in ambiguous and rapidly changing environments. I excel in forging clear paths to success and aligning stakeholders on cohesive strategies and objectives, leading to the development of innovative solutions for complex business challenges. My ability to inspire teams and drive collective efforts has been pivotal in overcoming obstacles and achieving outstanding results.
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