Shannon Lock
Internal IT at GFI Digital Inc.
- Role
- Internal IT at GFI Digital
- Location
- Jefferson City, MO, US
- LinkedIn followers
- 500 followers
Experience
Internal IT
Jun 2017 — Present · Jefferson City, MO, US
E-Automate support - troubleshoot issues, user administration, e-agent tasks troubleshooting/configuration, Remote Tech support• Setup/configure/troubleshoot laptops and workstations• Setup/configure/troubleshoot iPads for Sales reps• Compass Sherpa support - troubleshoot issues, user administration• Active Directory support - setup new users, create groups• End user support - printing, email issues, software support
Education
Lincoln University in Missouri
Bachelor's degree
1994 — 1998
Skills
- Blackberry Enterprise Server
- Outlook
- Sourceone
- Lync
- Microsoft Office
- Websphere Application Server
- Email Archiving
- Lotus Connections
- Sametime
- Lotus Domino Administration
- Linux
- Lotus Notes
- Email Migration
- Active Directory
- Windows Server
- Powershell
- Vmware
- Lotus Traveler
- Microsoft Exchange
- Messaging
- Lotus Domino
- Workstation Administration
- Mcafee
- Iphone Support
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