Shannon Little

Document Administrator Iii, Officer @Bank of America

Jacksonville, FL, US
MOBILE NUMBERS
+19•••••••98

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WORK HISTORY

Oct 2019 — Present

Document Administrator Iii, Officer @Bank of America

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This position is responsible for the coordination and creation of accurate documents for commercial and real estate loans. Ensures the proper closing of Business Banking, Small Business and Middle Market loan packages in compliance with policies/procedures and regulatory guidelines. Interfaces with company vendors, legal counsel, line partners and clients to ensure world class documentation accuracy.* Reviews commercial and real estate loan packages to ensure accurate and necessary documentation for closing is requested. Assists with follow-up on any outstanding closing conditions, tracks receipt of incoming documents and handle requests and inquiries as necessary.* Orders/reviews title work, applicable due diligence reports, and insurance documents for all loan closings.* Communicates with external and internal customers as needed. Interacts with loan officers, lending department staff and outside contacts including attorneys, escrow/title companies and insurance agents.* Assists document and loan administrators with their primary responsibilities and assists Market Leader in directing workflow and performing QA and peer reviews.

EDUCATION

N/A

Keiser Career College-Jacksonville

Criminal Justice and Corrections

SKILLS

Loss MitigationFinanceInvoice ManagementMortgage ServicingProgram ManagementVendor ManagementAsset ManagementRisk AnalysisManage Client RelationshipsAnalyticsLoan ServicingTeam BuildingManagementInvoicingNew InvoiceDefaultQuality AssuranceLoan ModificationsOperations ManagementResidential MortgagesLoansClient Retention ProgramsCompliancePerformance ManagementMicrosoft WordMortgage UnderwritingInvoice ProcessingMicrosoft AccessCode ViolationsFieldscapeProcess ManagementTactical PlanningClient Relations SkillsTeam ManagementMicrosoft ExcelData AnalysisClient RequirementsInsurancePerformance ImprovementMsp

ABOUT SHANNON LITTLE

My experience in customer service, vendor management and management of staff along with…

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