Shannon Lewis

Service Asset and Configuration Management Senior Engineer @Edelman Financial Engines

Denver, CO, US
MOBILE NUMBERS
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WORK HISTORY

Sep 2023 — Present

Service Asset and Configuration Management Senior Engineer @Edelman Financial Engines

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Responsibilities: Provide leadership and guidance over SACM lifecycle Ensure that organization assets are identified, controlled, and accurately cared for throughout their lifecycle Document and maintain the policies and processes required for an effective SACM program Regularly audit processes, data, controls, and security of the SACM assets Drive increased automation for SACM asset management process efficiencies

SKILLS

Configuration ManagementIT StrategyIncident ManagementIT SolutionsCa SpectrumData CenterSoftware DocumentationSalesItilVisioInformation TechnologyLeadershipMs ProjectRisk ManagementMicrosoft ExcelCmdbNetworkingService DeliveryRequirements AnalysisIT AuditProject ManagementUnixSdlcVendor ManagementTaddmSoftware Development Life Cycle (Sdlc)InfrastructureDisaster RecoveryIT Service ManagementCustomer ServiceIT Asset ManagementBusiness AnalysisProcess ImprovementCloud ComputingIntegrationIT OperationsCa ClarityIT ManagementIT OutsourcingManagement

ABOUT SHANNON LEWIS

IT Service Management professional with over 25 years’ experience. Well versed Senior…

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