Shannon Leblanc

Customer Service Team Lead @Lapeyre Stair

New Orleans, LA, US
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Nov 2018 — Present

Customer Service Team Lead @Lapeyre Stair

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US

Guide the Customer Service team by providing training, team building, conflict resolution and process improvement. I work closely with other departments to coordinate technical training, provide assistance on implementing internal processes for new products, and work on the team responsible for implementing a new ERP system.

EDUCATION

2011 — 2015

Delgado Community College

Associate’s Degree, Social Sciences

1988 — 1993

University of New Orleans

Psychology; Business Management

SKILLS

Event PlanningProcess SchedulerCustomer ServiceSalesBudgetingMarketing CommunicationsContract ManagementTrade ShowsProject ManagementAccount ManagementMarketing StrategyBusiness DevelopmentStrategic PlanningNegotiationTeam BuildingManagementNew Business DevelopmentProduct MarketingB2bPurchasingSales ManagementBudgetsMarketingContract Negotiation

ABOUT SHANNON LEBLANC

Customer Service Team Lead @ Lapeyre Stair, Inc. | Enhancing Customer Satisfaction and Team Collaboration

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Shannon Leblanc — Customer Service Team Lead at Lapeyre Stair in New Orleans, LA, US | Unifers