Shannon Rusch

About Shannon Rusch

Created and distributed reports presented to stakeholders via dashboards, spreadsheets, and/or written reports. Experienced with various CRM tools (Salesforce.com, Siebel, and PartnerDynamics) cross-tabulation and survey software,(SPSS, WinCross, SurveyMethods) and learning various web development tools and languages (Ruby, HTML, CSS and the Rails framework). Familiar with all Microsoft Office Suite applications and SQL.

Experience

1. Report Developer

   MarketStar

   Jul 2014 — Present · Ogden, UT, US

   Maintain, manage, and create reports for external clients.* Utilize Microsoft SQL Server and Microsoft Reporting Services to process and create reports that present data accurately, efficiently, and aesthetically.* Integrate reporting and web applications to create a more seamless user experience.* Create and design data models and dynamic dashboards using Salesforce, Qlikview, and Power BI.* Use Microsoft Integration Services (SSIS) and M Excel to retrieve, clean, and import data into the database.* Communicate to analysts, managers, and directors on task progress and roadblocks.

Education

• Weber State University

  BS, History

  2008 — 2010

• Ogden High School

  Graduate

  1990 — 1994

• Weber State University

  Associates, General Studies

  1994 — 1997

• Weber State University

  Bachelor of Science - BS, Computer Science

  2017 — 2021

Skills

• Program Management
• Lead Generation
• Leadership
• Account Management
• Pricing
• Sales
• Market Research
• Solution Selling
• Direct Sales
• Salesforce.com
• Training
• Customer Satisfaction
• New Business Development
• Selling
• Enterprise Software
• Sales Management
• Team Leadership
• Call Centers
• Business Development
• Quality Assurance
• Time Management
• Sales Operations
• Customer Retention
• Customer Service
• B2b
• Customer Relations
• Channel Partners
• Sales Process
• Crm
• Management
• Team Building
• Strategic Partnerships