Shannon Komguem
SWE @ XBOX | MS @ Stanford
- Role
- Software Engineer Ii at Microsoft
- Location
- New York, NY, US
- LinkedIn followers
- 500 followers
Experience
Software Engineer Ii
Sep 2022 — Present · Redmond, WA, US
Working on streaming technologies for the Xbox Everywhere cloud gaming service.Architected and implemented a comprehensive WebRTC-based telemetry pipeline serving over daily unique users, which tracks critical metrics like latency, jitter, and packet loss. This system aided in driving a statistically significant 2% improvement in user sentiment.Leading monitoring and alerting improvements as \"Health Lead\" for a team of 12 developers, significantly reducing false positives and streamlining on-call procedures.Developed a message channel system in C++ that enabled real-time configuration changes and enhanced end-to-end testing workflows.Resolving critical production bugs affecting up to 50K unique users by leveraging ETL logs, remote debugging, and KQL data analysis.Collaborating with senior engineers through design reviews and comprehensive documentation to ensure alignment and high-quality implementation across streaming components.
Education
University of Toronto
Bachelor of Science - BS, Computer Science, Mathematics, and Statistics
2018 — 2022
Stanford University
Master of Science - MS, Computer Science
2023 — 2027
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