Shannon Holbrook
Executive Assistant to EVP @T-Mobile
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WORK HISTORY
Executive Assistant to EVP @T-Mobile
Bellevue, WA, US
Provide strategic, administrative, and operational leadership support to the Executive Vice President & Chief Strategy Officer, enabling effective decision-making and execution of enterprise priorities • Oversee executive operations, including complex calendar governance, prioritization of critical meetings, and alignment of leadership time with strategic business objectives • Represent executive leadership in meetings by capturing key decisions and ensuring timely follow-up on action items to maintain accountability and momentum • Manage confidential communications, documents, and approval workflows with a high degree of discretion and accuracy • Partner with Human Resources to oversee organizational tracking, ensuring visibility into team structure and health • Drive team engagement and internal communications initiatives to strengthen organizational culture and employee alignment • Identify and implement process improvements to enhance operational efficiency, governance, and execution of executive priorities • Serve as a trusted advisor and liaison across senior stakeholders, facilitating communication, coordination, and alignment at the executive level
EDUCATION
Western Governors University
Master of Science - MS, Management and Leadership
Western Governors University
Bachelor of Science - BS, Business Management
Bellevue College
Associate of Arts - AA, Office Management
Rockwell Institute
Real Estate
ABOUT SHANNON HOLBROOK
Over 20 years of professional experience in a variety of management, administrative, sales, and customer service roles; serving 12 years in the hospitality industry and 7 years in the public sector.• Well-developed analytical and problem-solving skills to provide confidential administrative support to director-level and above leadership. • Successfully lead projects in process improvements that added value to the organization.• Built positive relationships in diverse work environments with clients, colleagues, and management.• Effectively collaborated with cross-functional departments to streamline operations and achieve business success in fast-paced environments.• Skilled in written and verbal communications, MS Office, Google applications, Kronos, travel and event coordination; calendar management, office management, contract management, and project management.Adaptable, resourceful, and self-motivated; with a history of high performance to support directors and above. I\'m most successful in my role while remaining calm under pressure, displaying a strong work ethic, sense of humor, low ego, and mindful when dealing with confidential information. I thrive in a challenging, fast-paced environment while always keeping an eye toward minute details as well as the big picture. The capacity to learn is a gift; the ability to learn is a skill; the willingness to learn is a choice-Brian Herbert
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