Shannon Hoffecker
Driving Growth & Customer Value @ Culture Amp
- Role
- Director, Customer Experience at Culture Amp
- Location
- Washington, DC, US
- LinkedIn followers
- 500 followers
About Shannon Hoffecker
After 6 years in education, I\'ve spent the last 12+ years working at various tech startups ($10M-$200M) in operations, customer success, partnerships and account management to deliver exceptional results for my customers and teams. I\'m a builder, data-driven problem-solver and passionate about creating efficiencies to scale diverse post-sales teams. Finally, my career experiences (and as former D1 athlete) are non-traditional, and I\'m proud of how they have shaped me personally and professionally.
Experience
Director, Customer Experience
Jan 2026 — Present
Lead a global customer experience and renewals team responsible for $50M ARR
Education
The George Washington University
BS
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