Shannon Hill
Accounting Office Coordinator @Erickson Senior Living
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WORK HISTORY
Accounting Office Coordinator @Erickson Senior Living
Serves as community liaison for resident inquiries/issues related to accounts receivable and billing. Performs reviews of resident files and admission paperwork including data entry of admission information into billing/census software. Maintains daily census data and performs research as needed. Processes accounts payable invoices and manages cash deposits. Performs special projects as assigned. Accounts Receivable and Billing Performs customer service for residents, serving as Community accounts receivable contact for resident billing.Independently handles day-to-day resident billing inquiries.Processes resident monthly statements. Works with the finance department, other Community departments, and outside vendors to resolve resident billing issues that are often sensitive or confidential. Resident Profile Management and File Management Completes audit of new resident files through the use of an audit checklist.Provides management and maintenance of all resident files.Performs data entry of admission information and completes ongoing updates as needed of resident profiles/information into database software.Census Management Maintains and updates daily census, and performs research to ensure accuracy of census data.Supporting Finance Department Handles special projects as assigned by the Director of Finance/Community Financial Analyst, such as generating G/L reports, analyzing G/L detail, composing and sending letters to residents/vendors, and assisting with the budget process. Other Processes accounts payable invoices and manages cash deposits.
EDUCATION
Old Dominion University
Bachelor's degree, Marketing
Thomas Nelson Community College
Associate's degree, Business administration
ABOUT SHANNON HILL
I have been working in the Business industry for six years, gaining experience in networking, outreach, creating marketing materials, concierge-style client care, extensive client relations, reservations, catering, and event planning. I strive to bring 100% to the work I do. My goal is to increase clients\' presence on social media and in their community through networking opportunities.When I am not working, I enjoy walking, going to the beach, and hiking with my husband and two dogs, Luke and Indy. I am very much a kid at heart, and I love learning new things and experiencing new places. I have an extrovert personality, I enjoy meeting new people who enjoy creating new personal and business relationships.
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