Shannon Hightower
HR & People Operations Leader | Employee Relations | Performance Management | Workforce Development
- Role
- General Manager at Ulta Beauty
- Location
- Washington, DC, US
- LinkedIn followers
- 500 followers
About Shannon Hightower
I am a People Operations and employee relations leader with 18+ years of experience supporting large, frontline workforces in fast-paced, multi-site environments.Throughout my career, I have led hiring and onboarding, coached leaders through performance and employee relations challenges, facilitated training and development programs, and supported fair, compliant people practices. While my background is rooted in field leadership, my work has consistently aligned with core HR and People Operations functions — including performance management, policy enforcement, engagement, and retention.I am passionate about helping leaders grow, supporting employees through change, and creating workplace environments where expectations are clear, people feel supported, and accountability is balanced with empathy. I am currently seeking an HR or People Operations role where I can focus fully on employee experience, leadership development, and people-first practices.
Experience
General Manager
Jul 2024 — Present · US
Education
Southern New Hampshire University
Bachelor of Business Administration - BBA
Skills
- Recruiting
- Skin Care
- Loss Prevention
- Beauty Industry
- Beauty
- Event Planning
- Merchandising
- Cosmetics
- Retail Sales
- Time Management
- Store Management
- Leadership
- Customer Service
- Coaching
- Team Building
- Management
- Driving Results
- Sales
- Oral & Written Communication Skills
- Visual Merchandising
- Retail
- Customer Satisfaction
- Makeup Artistry
- New Store Openings
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