Shannon Gagnon
Energy Program Manager | Business Development Strategist
- Role
- Energy Program Manager Business Development Strategist at Vermont Gas Systems (VGS)
- Location
- Burlington, VT, US
- LinkedIn followers
- 500 followers
About Shannon Gagnon
I am a results-driven Senior Account Manager and Business Development leader with 15+ years of experience driving revenue growth, expanding strategic accounts, and building long-term client partnerships across energy, technology, and digital solution industries.My expertise lies in consultative selling, pipeline strategy, and cross-functional leadership. I excel at identifying growth opportunities within existing accounts while developing new business channels that increase profitability and customer retention. At Vermont Gas Systems, I exceeded new net revenue goals by 10% year-over-year, increased conversion rates by 12% through Salesforce pipeline optimization, and sold services to 300+ customers within a high-volume portfolio. I partnered closely with engineering, construction, and field operations to deliver seamless implementations and superior client experiences. In prior roles, I consistently delivered double-digit sales growth, increased retention by 20%, secured national partnerships, and expanded managed IT service portfolios through strategic needs assessments and solution-based selling. Core strengths: • Strategic Account Expansion • Revenue Growth & Forecasting • Consultative & Solution Selling • CRM & Salesforce Optimization • Cross-Functional Team Leadership • Contract Negotiation • Pipeline Development & Conversion Strategy • Client Retention & Loyalty I am passionate about turning complex solutions into measurable business growth while building trusted partnerships that last.
Experience
Energy Program Manager Business Development Strategist
Jan 2024 — Present · South Burlington, VT, US
Education
New York University
Professional Development Program, Business Administration and Management, General
Champlain College
Bachelor of Science, Information Technology Project Management
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