Shannon Farney

Experience

1. Associate Principal - Strategic Accounts

   Crossover Health

   Aug 2022 — Present

   Manage Client Success Managers• Responsible for all client relationship management including: communications, reporting, data analytics, contract negotiations, strategic planning, and overall program management• Develop and execute on overall account strategy and annual budget for a national medical group in coordination with other national leaders to ensure contract metrics are integrated and achieved• Own commercial and contract strategy for a ~$40M national portfolio, serving as the accountable lead for contract structuring, renewals, amendments, and multi-year negotiations across MSAs, SOWs, and performance-based agreements• Lead end-to-end renewal and expansion negotiations, translating account strategy, pricing models, and operational requirements into executable contract terms in partnership with Legal, Finance, and Executive Leadership• Lead all project and program management in partnership with teams across-portfolio (operations, product, engineering, medical group, and finance) to ensure all client deliverables are met on time and within scope of budget, leading to YoY ACV growth

Education

• Armijo High School

  High School Diploma

• Saint Mary's College of California

  Bachelor's degree, Communication, General/ Global Studies

  2014 — 2018