Shannon Dascher

About Shannon Dascher

Builder at Heart – I develop and implement initiatives, partnerships, and business value—leading global transformations that promote growth, expand ecosystems, and improve customer and partner experiences. I excel in fast-paced, changing environments, adapting quickly while providing the structure teams need to stay focused and aligned.Proven Results at Scale – Drawing from experience in customer success, partner ecosystems, product marketing and development, engineering, sales, and field enablement, I bring together diverse functions to deliver results. At CrowdStrike: Helped launch the company’s first usage-based billing model—a multi-system release including APIs, the Partner Portal, and back-end platforms (Salesforce, MuleSoft, Snowflake, and NetSuite)—laying the foundation for future monetization. At Microsoft: Managed the launch of customer-facing features on a $40M next-generation licensing platform, boosting satisfaction by 25% in six months and cutting technical escalation time by 2 hours—saving over sales hours for the field. At AWS: Led digital enablement programs that engaged more than global field employees, improving technical readiness and hitting a 4.5 satisfaction score against a 4.0 goal. People-First Leadership – I lead with purpose and a commitment to team success, creating environments that value diverse perspectives and foster shared ownership. By engaging stakeholders early and building trust-based relationships, I align teams across functions and promote true collaboration.What Sets Me Apart – Drawing on experience as both a consultant and internal leader, I ramp fast in new environments, ask the right questions early, and deliver impact without waiting for perfect conditions. I bring clarity, accountability, and momentum while ensuring people remain at the center of every outcome.Skills• Strategic Program and Product Management• GTM Strategy and Partner Ecosystem Growth• Technical Enablement and Sales Readiness• Customer and Partner Experience (CX) Optimization• Release Management and Change Management• Executive Communication and Stakeholder Engagement• Data-Driven Planning and Business Analysis• Agile, Scrum, and Waterfall Delivery Methodologies• Operational Excellence & Scalable Program Delivery

Experience

1. Senior Program Manager, Ai Business Solutions Go-to-market (Gtm)

   Microsoft

   Sep 2025 — Present

   Manage the global Trial program for the SMC-Corporate segment, helping sellers and customers maximize Microsoft 365 and Copilot solutions. • Create seller readiness materials, prepare executive updates, and coordinate with cross-functional teams to ensure Trials are executed smoothly and consistently.

Education

• Management and Strategy Institute

  Certificate - 41855888, Change Management Specialist

• PMI

  Project Management Professional (PMP)

• Solutions IQ

  Scrum Master Certification

• Minnesota State University, Mankato

  Bachelor of Science - BS, Political Science, Law Enforcement, Business Law

• Project Management Institute

  Program Management Professional

Skills

• Program Management
• Cross-Functional Team Leadership
• Project Management
• Process Improvement
• Business Analysis
• Business Intelligence
• Virtual Teams
• Change Management
• People Skills
• People Development
• Business Process Improvement
• Process Management
• Customer Service
• Business Requirements
• Pmbok
• Management
• Visio
• Strategy
• Sdlc
• Consulting
• Partner Management
• Agile Methodologies
• Six Sigma
• Requirements Analysis
• Leadership
• Agile Project Management
• Crm
• Project Portfolio Management
• Software Project Management
• Ms Project
• Integration
• Training
• Requirements Gathering
• Pmp
• Vendor Management
• Service Delivery
• Team Management
• Sharepoint
• Business Process
• Outsourcing