Shannon Cotton
Business Applications Manager
- Role
- Business Applications Manager at Coalition, Inc.
- Location
- Minneapolis, MN, US
- LinkedIn followers
- 500 followers
About Shannon Cotton
A visionary, performance driven, customer-centric and highly engaged leader with over 14 years experience leading a SaaS company. Successful in building strong relationships. Dedicated to providing excellent customer service and using innovative strategies to continuously optimize the customer experience. Passionate about customer outcomes and making technology easy to use. A collaborative leadership style based on integrity, openness, and respect for all points of view. Specialties include operations management, customer support and success, product and business development, and cross-functional projects. Strong team player with excellent communication and problem-solving skills.Strategic Planning & Execution Operations Management Customer Support & SuccessRelationship Building Business Development Marketing & Sales Cycle Management SaaS Product Development & Launch Quality Assurance Organic Business Growth
Experience
Business Applications Manager
Feb 2023 — Present
Education
University of Wisconsin-La Crosse
Master of Science (MS)
Ithaca College
Bachelor of Science (BS)
Skills
- Public Speaking
- Social Networking
- Video
- Customer Service
- Microsoft Office
- Sales
- Software as a Service (Saas)
- Business Development
- Event Planning
- Fundraising
- Marketing Strategy
- Coaching
- Event Management
- Management
- Social Media
- Business Operations
- Leadership
- Marketing
- Strategic Planning
- Product Development
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