Shannon Canizalez

Customer Data Analysis and Insights, Level 3 @Children\'s Miracle Network

San Diego, CA, US
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

May 2021 — Present

Customer Data Analysis and Insights, Level 3 @Children\'s Miracle Network

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Utilize collected data in order to provide relevant comparisons and insights, summarizes data settingcurrent and long-term trends and interpreting information into relevant insights.• Present data through reports, dashboards, and other means to best meet the customer’s needs. Ensuringassigned and ongoing reports are delivered on a consistent and timely basis.• Own the design, development, and maintenance of ongoing metrics, reports, analyses, dashboards, etc. to drive key business decisions.• Write queries and output efficiently, and have in-depth knowledge of the data available in the area ofexpertise. Pull the data needed with standard query syntax; periodically identify more advanced methods of query optimization. Convert data to make it analysis-ready.• Serve on the inaugural Diversity, Equity and Inclusion committee as well as the LGBTQIA2S+ and BIPOC employee resource groups to foster a safe environment.• Lead data analysis and development of dashboards and reports and provide relevant information tostakeholders in a timely manner.• Manage, plan, oversee and document all aspects of data projects while working closely with other related departments to make sure that the scope and direction of each project is on schedule, and appropriate communications are in place.

EDUCATION

2010 — 2014

Mira Mesa High School

Diploma

2014 — 2018

San Diego State University

Bachelor’s Degree, Management Informations Systems

SKILLS

Event ManagementMicrosoft OfficeCrisis InterventionMentoringOrganizational EffectivenessLeadership DevelopmentTeam ManagementMicrosoft ProjectCommunicationFundraising

ABOUT SHANNON CANIZALEZ

Customer Data Analysis and Insights, Level 3 at Children\'s Miracle Network Hospitals

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