Shannon Canizalez

Experience

1. Customer Data Analysis and Insights, Level 3

   Children\'s Miracle Network

   May 2021 — Present

   Utilize collected data in order to provide relevant comparisons and insights, summarizes data settingcurrent and long-term trends and interpreting information into relevant insights.• Present data through reports, dashboards, and other means to best meet the customer’s needs. Ensuringassigned and ongoing reports are delivered on a consistent and timely basis.• Own the design, development, and maintenance of ongoing metrics, reports, analyses, dashboards, etc. to drive key business decisions.• Write queries and output efficiently, and have in-depth knowledge of the data available in the area ofexpertise. Pull the data needed with standard query syntax; periodically identify more advanced methods of query optimization. Convert data to make it analysis-ready.• Serve on the inaugural Diversity, Equity and Inclusion committee as well as the LGBTQIA2S+ and BIPOC employee resource groups to foster a safe environment.• Lead data analysis and development of dashboards and reports and provide relevant information tostakeholders in a timely manner.• Manage, plan, oversee and document all aspects of data projects while working closely with other related departments to make sure that the scope and direction of each project is on schedule, and appropriate communications are in place.

Education

• Mira Mesa High School

  Diploma

  2010 — 2014

• San Diego State University

  Bachelor’s Degree, Management Informations Systems

  2014 — 2018

Skills

• Event Management
• Microsoft Office
• Crisis Intervention
• Mentoring
• Organizational Effectiveness
• Leadership Development
• Team Management
• Microsoft Project
• Communication
• Fundraising