Shanna Daniel

Director, Customer Success at VitalSource

Role
Director, Customer Success at VitalSource
Location
Raleigh, NC, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Shanna Daniel

I am a motivated education technology professional with demonstrated experience in project and customer management. Consistent across varied roles is a passion for driving results, improving processes, and tackling complex problems.

Experience

  1. Director, Customer Success

    VitalSource

    Jan 2021 — Present · Raleigh, NC, US

Education

  • University of Pennsylvania

    Master of Education (MEd)

  • Wake Forest University

    Bachelor of Arts

Skills

  • Teacher Mentoring
  • Web Collaboration
  • Staff Development
  • Classroom
  • Training & Development
  • Presentation Development
  • Peer Leadership
  • Stakeholder Management
  • Project Management
  • Data Analysis
  • Publishing
  • Curriculum Development
  • Public Speaking
  • Tutoring
  • Copy Editing
  • Educational Technology
  • Client Relations
  • E-Learning
  • Writing
  • Coaching
  • Teaching
  • Presentation Skills
  • Editing
  • Curriculum Design
  • Interpersonal Communication
  • Organization & Prioritization Skills
  • Budget Management
  • Presentation Coaching

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Shanna Daniel — Director, Customer Success at VitalSource in Raleigh, NC, US | Unifers