Shankar Ramaswami

About Shankar Ramaswami

As a Global Delivery Head and AI & Cloud Transformation Leader, I bring 25 years of…

Experience

1. Global Delivery Head

   HCLTech

   Feb 2025 — Present · Chennai, IN

   Leading $110M+ digital transformation programs for Tier-1 Insurance clients, driving AI, cloud-native modernization, and core platform strategy across global ecosystems.Own end-to-end P&L, delivery governance, and CXO engagement across portfolios ranging from $40M to $110M.Spearhead GenAI initiatives in claims automation, testing optimization, and document intelligence, delivering 10–15% efficiency gains.Set up and scale high-performing GCCs and ODCs across India and nearshore regions, with professionals.Partner with CXO leadership on cloud strategy, innovation roadmaps, contract governance, and value realization.

Education

• The Wharton School

  Fintech, Fintech

• University of Madras

  Master's Degree, Master of Computer Applications

  1995 — 2001

Skills

• Project Management
• Guidewire
• Business Development
• Business Transformation
• Project Governance
• Strategy
• Program Management
• Applications Delivery
• Agile Methodologies
• IT Outsourcing
• Management
• Offshoring
• Retail Banking
• Resource Management
• Stakeholder Engagement
• Testing
• Vendor Management
• Outsourcing
• IT Strategy
• Commercial Banking
• Business Process Improvement
• Software Development
• Business Process
• Service Delivery
• Business Analysis
• Global Delivery
• IT Management
• IT Service Management
• Account Management
• Change Management
• Team Management
• Consulting
• Software Project Management
• Crm
• Itil
• Analysis
• Enterprise Architecture
• Pre-Sales
• Pmo
• Pmp