Shankar Nag

About Shankar Nag

I’m an SAP S/4HANA Certified Business Analyst and CSPO® Product Owner with 13+ years delivering global supply chain and digital transformation initiatives across Medical Devices, Telecom, Aerospace, and Manufacturing.I turn complex business challenges into scalable SAP solutions that improve operational efficiency, data integrity, and customer experience. My expertise spans SAP MM, SD, LE, and CRM, with hands-on experience in global implementations, process optimization, and enterprise integrations.At Straumann Group, I’ve led SAP product launches across 50+ countries, enabled global payment integrations for Straumann eShop and Dr. Portal, and delivered master data initiatives boosting reliability and operational efficiency. I collaborate with stakeholders across Dental Service Organizations, Customer Service, BI & Reporting, Global Data Governance, Provider Services, Sales, Regulatory, Product Management, and Master Data teams to align business priorities with technology solutions.I also manage strategic projects with external partners, including payment service providers and custom vendors supporting dentists globally, ensuring seamless integration and operational continuity.Core Strengths: SAP MM/SD/LE/CRM | Global Order Management | Product Launches | Master Data Governance | Payment Integrations | Agile Delivery | SQL Analytics | Cross-Functional Stakeholder Leadership | Compliance & FDA-Regulated Operations.I thrive on building high-performance SAP ecosystems where clarity, ownership, and disciplined execution drive measurable business impact.SAP S/4HANA • SAP MM • SAP SD • SAP LE • SAP CRM • Global Supply Chain • Digital Commerce • Payment Integrations • Master Data Governance • Order Management • Product Launches • Agile Delivery • SQL Analytics • Stakeholder Management • FDA-Regulated Environment.

Experience

1. Business Analyst Consultant SAP Le Mm Sd Crm

   Straumann Group

   Nov 2020 — Present · Austin, TX, US

   Global Business Analyst with experience supporting large-scale product launches across 50+ countries, impacting 100K+ customers in the Medical Devices, Orthodontic Materials, and Implant industries. Expertise in SAP MM/SD, SAP CRM, Master Data Management, and Supply Chain operations, driving data integrity, process optimization, and scalable global system implementations.Skilled in managing complex stakeholder ecosystems, collaborating with cross-functional teams including Dental Service Organizations, Customer Service, BI & Analytics, Global Data Owners, Provider Services, Sales Operations, Regulatory, Testing teams, Product Management, Master Data Governance, and Sales teams to align technology solutions with business strategy.Proficient in SQL and SAP CRM analytics, delivering actionable insights that enhance customer experience and optimize sales processes. Experienced in leading small to mid-sized global initiatives, coordinating with external vendors such as payment service providers and custom service partners to deliver integrated solutions for dental customers worldwide.Recognized for bridging business, technology, and operations, enabling efficient processes, improved data governance, and successful global rollouts.

Education

• Visvesvaraya Technological University

  Bachelors of Engineering