Shankar Kamath

About Shankar Kamath

23 years of IT experience in Development, Implementation, Consulting and Support…

Experience

1. Principal Consultant Service Delivery Manager (SAP)

   Infosys

   Aug 2016 — Present · Stuttgart, DE

   Infosys TechnologiesRole(s): Service Delivery Manager, Service Operations ManagerProject(s): Mercedes-Benz (Germany), SMART EU (Germany), Toyota Material Handling (Sweden), Dynapac, Oerlikon, Bridgestone, Ministry of Corporate Affairs (Govt. of India), V2 RetailActivities:• Service Delivery Management / Project / Incident Management• Functional Manager for SAP SD, SAP CRM, SAP S/4 HANA• Subject Matter Expert for S/4 HANA• S/4 HANA Assessments Project Lead• Managing Consultants for Solution & Proposal preparation• Co-ordination between different teams – Functional / Technical / Domain / Business Analysts / Basis / Integration / Helpdesk.• Pre-sales Project Proposal & planning• Account Improvement Planning• Responsible for all Schedules and Governance structure/Maintaining Customer Satisfaction Score.• Actively involved in employee development, performance management to build high performing teams.• Collaborating with senior management/client account management and part of all Stakeholder meetings (daily, weekly & monthly) at various forums for all ongoing Projects.

Skills

• Business Process
• Solution Architecture
• Abap
• Crm
• Agile Methodologies
• Idoc
• Consulting
• Sap
• Telecommunications
• Business Process Improvement
• Pre-Sales
• Sap Products
• Requirements Analysis
• Sap Crm
• Sap Implementation
• Leadership
• Sap R/3
• Sap Erp
• Customer Relationship Management (Crm)
• Team Management
• Sap Netweaver